All postal hires will have a return express post satchel enclosed with the garment. Please place your unwashed garment inside and drop it to your local post office or express post box. If you are returning the garment to us in person, please ensure you do so on the agreed day and time noted on your booking.
We will not cover the cost to replace your return express post satchel in the event you misplace it. It is your responsibility to purchase another from your local post office and inform us of the tracking number of the new parcel.
Yes! You Look Stunning will ship Australia wide. Postage to your requested location as well as a return express postage satchel is added to your hire cost @ $ 20 per order up to two (2) garments. Most metropolitan locations qualify for Australia Post's Express Post guaranteed next day delivery service. For regional locations and deliveries to Western Australia, we allow an additional day for shipping. We are not held responsible for any shipping delays by Australia Post and will not offer a refund in the event a parcel is not delivered in time.
Yes, we do offer local pick up and return for our local South East Queensland clients. This must be pre-arranged and is available Friday’s between 10am and 2pm only. The standard postage fee of $ 20 would be saved